What are Fiat Providers?
Fiat providers on Gem Wallet allow users to purchase cryptocurrencies using traditional payment methods such as credit cards and debit cards. These third-party services offer a seamless way to convert fiat currency into crypto directly within the wallet. Additionally, these providers also enable the selling of certain cryptocurrencies, such as BTC and ETH, for users looking to convert their crypto back into fiat.
Which Fiat Providers are Available on Gem Wallet?
Gem Wallet integrates with several trusted fiat providers, including:
Each provider offers different payment methods, supported currencies, and fees, allowing users to choose the best option for their needs.
Checkout our Buy Crypto guide.
Mercuryo
Mercuryo is an international fintech company founded in 2018, specializing in cryptocurrency payment solutions. Based in Tallinn, Estonia, it offers tools like fiat-to-crypto exchanges, on-ramps and off-ramps for buying and selling digital currencies, and custody services. Mercuryo aims to simplify crypto transactions for businesses and individuals, integrating these capabilities through a single API.
See the example below for buying $50 worth of Bitcoin on Mercuryo.
Having issues with your Mercuryo transaction? Visit: https://help.mercuryo.io
MoonPay
MoonPay is a global fintech company founded in 2019, focused on simplifying cryptocurrency transactions. Based in Miami, it provides a platform for buying and selling crypto with fiat currency, serving over 25 million users across 180 countries. They offer seamless, secure transactions and has recently eliminated fees for trades using MoonPay Balance in the US, UK, and EU.
See the example below for buying $50 worth of Ethereum on MoonPay.
Having issues with your MoonPay transaction? Visit: https://support.moonpay.com/
Transak
Transak is a leading Web3 onboarding infrastructure provider, founded to simplify the transition between fiat currency and cryptocurrencies. Headquartered in London, UK, it offers API-driven solutions that enable users in over 160 countries to buy and sell more than 180 crypto assets across 75+ blockchains. Known for its seamless on-ramp and off-ramp services, Transak partners with over 350 applications, including MetaMask and Visa, to facilitate fast, secure, and compliant transactions.
See the example below for buying $50 worth of Dogecoin on Transak.
Having issues with your Transak transaction? Visit: https://support.transak.com
Banxa
Banxa is a global fintech company founded in 2014, headquartered in Melbourne, Australia. It specializes in providing fiat-to-crypto on-ramp and off-ramp solutions, enabling users to buy and sell cryptocurrencies using various payment methods like bank cards, transfers, and mobile payments. Known for its regulatory compliance, Banxa serves over 150 countries and partners with major platforms. They aim to simplify Web3 adoption with seamless, secure, and cost-effective transaction services, having processed billions in transactions.
See the example below for buying $50 worth of Smart Chain on Banxa.
Having issues with your Banxa transaction? Visit: https://support.banxa.com
Fiat Provider FAQs
Can I Choose Different Providers for Different Transactions?
Yes, you can compare rates and fees among providers and choose the best option for each purchase.
Are There Fees for Using Fiat Providers?
Yes, each fiat provider applies its own fees based on the payment method and transaction amount. Before confirming a purchase, users can review the estimated total cost, including fees.
Why Don’t I See My Purchased Crypto Immediately?
Processing times vary depending on the provider, payment method, and network congestion. Most transactions complete within minutes, but some may take longer due to bank processing times or identity verification.
Is My Payment Information Secure?
Yes, all fiat transactions are handled by third-party providers with industry-standard security measures. Gem Wallet does not store or process payment details directly.
Need Help?
If you encounter any issues while purchasing crypto, please contact the respective fiat provider’s support team or reach out to Gem Wallet’s support for guidance.